FREQUENTLY ASKED QUESTIONS

Who is Aurum Recovery Group?

We are an electronics recycling facility in Goffstown, NH and we offer a variety of electronics recycling and disposal services that will help solve your unused, outdated and end-of-life equipment problems.

Where is Aurum Recovery Group located?

Our facility is located at 10 Lamy Drive, Goffstown, NH 03045.

What are your facility hours?

We are open:

Monday – Friday: 8:00 AM to 4:30 PM

Is there a minimum quantity required to work with Aurum?

No. We have options for any volume of material you could have. If you are planning on recycling a large amount, please contact us to talk about setting up a commercial account.

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Why recycle electronics, equipment, and metals?

Recycling conserves our natural resources. Proper recycling also means that hazardous chemicals and materials contained within the electronics & equipment are properly disposed of instead of leaching into the environment.

What happens to recycled electronics & equipment?

The salvageable components of recycled electronics equipment are saved for future re-use. The hazardous waste is stored properly before it is responsibly disposed of. We take care to ensure safety and security during the entire recycling process. Electronics and equipment that do not qualify for reuse are disassembled or shredded and sorted into commodities. Commodities are then sent to smelters and mills where they are turned into new stock.

What electronics & equipment are accepted?

We accept almost anything electronic and most equipment. If you’re unsure about a particular device, contact us.

Why is it important that you process electronic waste in-house?

Processing electronic waste in our Goffstown, NH facility means that you can be sure the electronics are treated properly. Some companies will blindly ship your e-waste overseas where the safety guidelines are not as strict — meaning that toxins can be released into the air and contribute to pollution.

What happens to data on my recycled devices?

If you are looking for guaranteed data destruction, contact us about our secure data destruction services.

What if I need my electronics or equipment recycled, and not reused?

There are many reasons why a customer may require that their items are not reused. For example: RMA’s, prototypes, national security, government contracts. Aurum is set up to handle such arrangements and will provide Certificates of Recycling or Destruction stating that the customers material has been properly recycled and or destroyed. If this is the case with material that you are sending to Aurum, please be sure to communicate that when you call, so we can ensure that your wishes are met.

How much is my CRT or television going to cost me?

• Generally, plastic 19-inch CRT TV’s or Monitors cost $10-15 each.
• CRT & Television Recycling Fee = $0.36 per pound

How can I tell how big my TV or monitor is?

You can measure your screen diagonally (as shown here).
Measure from the outer edge of the casing, not just the visible screen.

I have a large CRT TV, how much will that cost me?

We charge $0.36 per lb regardless of size. We can weight the monitor or TV at our facility and calculate cost on the spot.

Will you come pick up my CRT or television?

You should bring your CRT or TV to our facility (10 Lamy Dr., Goffstown). Aurum Recovery does not offer residential pickups. If you are a commercial entity please call us to schedule.

I have flat screen LCD/LED computer monitors. Will those cost me money to recycle?

Yes, flat screen LCD/ LED computer monitors cost the same amount to recycle. It is $0.36 per pound

When can I drop off my CRTs or televisions?

You may drop off your items during our regular business hours:

Monday – Friday: 8:00 AM to 4:30 PM

If you have a large amount of CRTs or Televisions please call ahead or make an appointment.

I have a business and have a large quantity of CRTs or televisions. What should I do?

Please contact us so we can speak more about different options that may apply.

Why should data be destroyed?

You might be done with your data, but old hard drives or other storage devices (e.g. tape drives, flash drives, SD cards, etc.) can still have sensitive information on them.

What can you destroy?

Almost any piece of electronics or equipment can be destroyed though our shredding process. If a piece of equipment is too large for our shredder our team will dismantle the piece by hand.

Can you destroy hard drives?

Yes, we do secure data destruction. Our facility has 24/7 security monitoring, and we will provide a Certificate of Destruction for any storage device.

How can I be sure that the data is destroyed?

Upon request Aurum will provide a Certificate of Destruction for each destruction lot. These certificates state what was destroyed and when it was destroyed.